Shipping policy
We ship through the US Postal Service (USPS) by default, but you may choose UPS at checkout if you prefer. Orders are processed within 2–7 business days after purchase.
📍 Where We Ship:
Currently, we ship to the United States and Canada only.
Order Processing Time
• Ready-to-Ship Items: Usually ship within 2–5 business days.
• Made-to-Order Items: Typically ship within 1–4 weeks, or as stated in the listing.
• Order Updates: You will receive confirmation emails at every stage of processing, including when your order has shipped.
Shipping Address
We ship to the address provided at checkout. Please double-check your shipping address before placing your order.
🚨 Incorrect Addresses:
If a package is returned due to an incorrect shipping address, we’re happy to resend it, but additional shipping charges will apply.
Customs & Import Taxes (Canada Orders)
• Buyers are responsible for any customs fees or import taxes that may apply.
• Please check your country’s import rules and regulations before purchasing.
• We are not responsible for shipping delays caused by customs processing.
Questions?
If you have any additional questions, feel free to reach out:
📩 Email: hello@katielainehandmade.com
📞 Contact Form: Click Here